What is BetGuard?
BetGuard is Ontario’s centralized self-exclusion program that allows individuals aged 19 and older to voluntarily opt out of all regulated online gambling sites in Ontario through a single registration process. Once enrolled, players will be unable to access existing accounts, create new accounts, or receive direct marketing communications from participating regulated operators.
A Safe and Simple Self-Exclusion Process
How Does BetGuard Work?
Getting started with BetGuard is quick and easy:
Create a BetGuard account.
Verify your identity using a valid government-issued photo ID.
Choose the length of your self-exclusion period.
Your information is added to BetGuard’s centralized self-exclusion registry.
Participating Ontario-regulated gaming operators will prevent you from accessing existing accounts or creating new accounts for the duration of your exclusion period.
Choose Your Exclusion Period
Players can choose to opt out for:
6 Months
1 Year
5 Years
Custom Term
BetGuard provides a secure and convenient way to take a break from online gambling across Ontario's regulated gaming market through a single registration process.
Casino Time encourages players to play responsibly and offers several self-service limit-setting tools and self-exclusion options for players to manage their game play as well. For those players who are concerned about their gambling, these tools and additional resources are available on our Responsible Gaming page.
Questions About Your Betguard Status?
For any questions regarding your Centralized Self-Exclusion registration, status, enrollment, or support needs, please contact the Ontario Betguard team directly:
Contact Information:
Website: Opt out of online gambling in Ontario | BetGuard
Online Support Form: https://www.betguard.ca/en/contact/
· Greater Toronto Area 416-479-0008
· Toll-free 1-833-776-7171 ( Canada & US only)
Connex Ontario: For anonymous help, you can reach ConnexOntario 24/7 by phone, text, and online. https://www.connexontario.ca/en-ca/
CAMH: If you are in an emergency, in crisis or need someone to talk to, there is help. https://www.camh.ca/
RGC: RGC is here to support you so that you can make informed decisions, minimize risks or get help. https://responsiblegambling.org/
Credit Canada: Credit Canada is the country's first and longest-standing non-profit credit counselling agency. They can help if gambling has contributed to debt. Get free, confidential support to understand your options and find a path forward. Call 1 (800) 267-2272 or visit creditcanada.com