Licensed and regulated in Ontario

How can we help?

How do I update personal information such as name, address or date of birth?

For security purposes, players are unable to make changes to their account directly. Please contact Customer Support for assistance either through [live chat](https://www.casinotime.ca/live-chat) or email us at customersupport@casinotime.ca

How do I update the email address on my account?

For security purposes, players are unable to modify the email address on their account directly. To initiate a change, contact Customer Support at customersupport@casinotime.ca or through live chat and a member of our Casino Time team will guide you through the process.