Licensed and regulated in Ontario

How can we help?

How long does my withdrawal take?

Interac e-Transfer: In most cases, withdrawals done by Interac e-Transfer take less than 30 seconds from the time you request the payout to the money being deposited into your bank account. (Our personal best is 21 seconds!) Visa Direct / Mastercard Send: In most cases, withdrawals to credit cards are processed within 30 seconds from the time you request the payout to the time the funds appear as a pending transaction on your card. We’ve found that some banks may take longer to post payouts a...

Casino Time Payment Network Withdrawal Limits

Withdrawal limits vary based upon the type and amount of withdrawal based on the following:

What is the status of my withdrawal request?

You can check if your withdrawal process is complete in the 'Wallet' tab. Step 1: Click on the '+' icon located beside your account balance. A pop-up menu will appear. Step 2: Select 'History' and then 'Payment Transactions' from the drop-down which will display your payment transactions. Step 3: Locate your withdrawal request via the credit card icon displaying a '-' (subtract symbol) for any withdrawals. You should then be able to view the current status, date and time requested, along with...