Licensed and regulated in Ontario

How can we help?

I have inadvertently created multiple accounts; how do I merge or close the extra accounts?

Casino Time employs several techniques to try to minimize the chance of this happening.

Can I update my residential address?

Please note that customers are unable to directly modify the address fields as they are greyed out for security reasons. To initiate the address update, reach out to us via customersupport@casinotime.ca or through live chat. [...]

How do I enable location services on my device?

Enabling location services is crucial to ensure compliance with our gaming regulations and to provide you with the best gaming experience. This guide provides quick and easy steps to enable location services on your iOS, Android, and computer devices. [...]

Can I open another Casino Time account?

Each player can only open one account with Casino Time. If you're looking to open a new account because your details have changed, simply contact our customer support team and we will update your current account.