Licensed and regulated in Ontario

How can we help?

I have a deposit limit set on my account. When can I make my next deposit?

Daily deposit limit:

The daily deposit limit resets at 7:00 PM EST/8:00 PM EDT (12:00 UTC).

Example: If your daily deposit limit is $1000 and you deposit $1000 at 7:00 PM on the 1st of the month, you can make your next deposit at 7:00 PM EST/8:00 PM EDT (12:00 UTC).

Weekly Deposit Limits:

A week is defined as the period from Sunday through Saturday. The weekly limit resets at 7:00 PM EST/8:00 PM EDT (12:00 UTC) on Saturday.

Example:  If you deposit the full amount of your weekly deposit limit ($1000) at 5:00 PM on a Thursday, then you would be prohibited from making additional deposits until 7:00 PM EST/8:00 PM EDT (12:00 UTC) .

Monthly Deposit Limits:

The limit resets at 7:00 PM EST/8:00 PM EDT (12:00 UTC) on the first day of each calendar month.

Example: If your monthly limit is $1,000, you can deposit the full amount or make multiple deposits up to $1,000. Once you reach this limit, you would be prohibited from depositing again until 7:00 PM EST/8:00 PM EDT on the last day of the month (12:00 UTC).

Simply visit your Account, navigate to the Responsible Gaming section, and explore the available options for setting deposit limits.

If you have issues in setting up a limit, please contact customer support via live chat or email us at customersupport@casinotime.ca