Casino Time uses a programmatic approach to promotions, bonuses, loyalty rewards, and other costumer service perks. The customer support desk is not a part of this program and is really focused on technical issues, player account issues and responsible gaming issues.
Casino Time players must have completed a previous deposit in order to be rewarded with bonuses and other platform perks.
If you have already completed the eligibility requirements then you will automatically be rewarded as part of our system.
Additional promotions can be found here https://www.casinotime.ca/promotions.
We’re also excited to share that the Casino Time Loyalty Club is now live! 🎉
With the Loyalty Club, rewards are distributed through an automated system based on your gameplay activity. As you place wagers, you earn Club Points that help you progress through various levels and tiers. Advancing in the program unlocks a range of benefits, including bonus spins, bonus funds, Virtual Coins, and more.
Virtual Coins can be used in the Shop to redeem rewards, including real-money options when available. We recommend regularly checking your progress bar and available rewards, as the Loyalty Club is now the primary way to receive ongoing perks and offers.
Additional promotions can be found here https://www.casinotime.ca/promotions/casinotime-loyalty
Please feel free to reach out to our Customer support via live chat or email us at customersupport@casinotime.ca