If you receive an email or SMS that seems suspicious and claims to be from Casino Time, particularly if it requests your player account information, consider it a scam.
Casino Time will never ask for your login information or any other personal/account-related details unless it's for identity verification in response to your contact with us.
Please adhere to the following guidelines:
- Do not reply to the email/SMS.
- Avoid opening any attachments or clicking on URL links in the email/SMS.
- Forward the email to customersupport@casinotime.ca for our investigation and appropriate action.
Your vigilance helps us maintain a secure gaming environment for all our users.