Licensed and regulated in Ontario

How can we help?

My account is locked due to failed login attempts. What do I do?

If you are unable to login and have received a message that the account is restricted, it is the result of having used incorrect email addresses or passwords multiple times and the account has been locked for privacy and security reasons.

To access your account, please contact Customer Support via live chat or email us at customersupport@casinotime.ca for assistance in unlocking the account and/or help in resetting your password if required.