Licensed and regulated in Ontario

How can we help?

What should I do if I accidentally entered my player account credentials on a fraudulent/phishing site?

If you've mistakenly entered your Casino Time player account credentials on a fraudulent or phishing site, take the following steps promptly:

  1. Change your password: Immediately change your Casino Time player account password to secure your account.

  2. Contact Customer Support: Reach out to our customer support team via customersupport@casinotime.ca. Provide us with sufficient information about the incident to enable us to investigate thoroughly and take any necessary actions to safeguard your account.

Your swift action helps us ensure the security of your account and maintain a safe gaming environment for all our users.