To close your account, simply follow these steps:
1. Login to your account.
2. Click on Menu
3. Go to "My Account"
4. Select "Account Closure"
5. Click "Close Account" Button.
6. Enter the date of Birth and choose to close the account
Please note, Casino Time player accounts need to have a zero balance ($0 ) in order to be able to close a player account. Once account is closed, it cannot be reopened for 30 days.
If a player is wanting to place a limit on their account because of a responsible gaming (RG) concern the appropriate tool for this can be found on the RG page.
Please check out our handy tools to take control of your gaming https://www.casinotime.ca/responsible-gaming
If you need any further assistance regarding this matter, please contact us via customersupport@casinotime.ca or live-chat and we’ll be happy to help.