Players must verify their identity by uploading proof of ID, proof of address and other requested documents. You can do this by going to My Account and Verification .
As soon as your documents have been verified you will receive a confirmation message to your registered email address from Casino Time. If any of the documents you have sent us do not meet our requirements, we will let you know via email as soon as possible and provide next steps.
This process could take a bit of time, therefore, if you need any further assistance regarding this matter, please contact us via live-chat or email us at customersupport@casinotime.ca and we’ll be happy to help.