When you play slots, you may have wondered “why haven’t I won big lately?.” The truth is that your chances of winning are random as all slot games are run using a Random Number Generator. This system ensures fair play and equal opportunities for all participants. There is no benefit to us in favoring one player over another. Casino Time is a regulated Alberta iGaming operator under contract Alberta Internet Gaming Corporation (AiGC), which must follow several regulatory best practices including...

This may be caused by the game provider removing the particular game. Don’t worry though! At Casino Time, we like to be first with the latest new games so you’re sure to find something you like in our game selection. If you have a favourite game that you don't see listed, feel free to leave a suggestion with us at customersupport@casinotime.ca for future game considerations.

Once you have placed a bet or spin, you are unable to cancel it. We recommend going to your betting history to confirm if your last bet has been placed.