Registered and regulated in Alberta

How can we help?

What is RGC Accreditation?

The Responsible Gaming Council (RGC) is a leading international authority on responsible gambling and has developed the index of responsible gambling standards. The standards ensure that gaming operators follow best practices in responsible gaming, player protection and operational transparency. The certification is a rigorous process that looks at several areas including: - Player protection: mechanisms to prevent problem gambling and promote responsible habits. - Security and privacy: ensu...

I think I may have a gambling addiction. What should I do ?

Casino Time offers several self-service tools to help you take control of your gaming. [SELF SERVICE TOOLS](https://alberta.casinotime.ca/responsible-gaming) If you are willing to proceed with one of the two options, please follow the steps below. Set a limit. To change your limits, simply follow these steps: 1. Login to your account. 2. Click on Menu 3. Go to "My Account" 4. Select Responsible Gaming. 5. Click Set a limit. You will be able to see your set limit here and you can click ...

Safe and Responsible Gambling

At Casino Time, we prioritize safe and responsible gambling. Please gamble responsibly and within your means. Set deposit limits, take breaks, and seek help if you ever feel that your gambling habits are becoming problematic. Deposit limits can be viewed from your account [here](https://alberta.casinotime.ca/account/responsible-gaming/view-limits)

How do I Time Out from my account?

To Time out your account, simply follow these steps: 1. Login to your account. 2. Click on Menu 3. Go to "My Account" 4. Select Responsible gaming. 5. Click Time out. Choose one of the three options: Don’t allow me to log in to Casino Time for: 24 hours, 1 week, 1 month, 2 months or 3 Months. 6. Click submit. Remember: You will not be able to log in to this account for the duration of the chosen period. Once your time out period has ended, your account will automatically become accessib...

How do I set limit on my account?

Players can reduce their financial limits here, with immediate effect. If Players wish to remove or increase their financial limits, a 24-hour waiting period comes into place. The original limit will remain active until then. Casino Time cannot make manual adjustments to RG limits therefore once a player selects a limit that limit remains in effect unless changed by the player. To change their limits, simply follow these steps: 1. Login to their account. 2. Click on Menu 3. Go to "My Accoun...