At Casino Time, we prioritize the security and privacy of our platform and user data. While we have stringent security measures in place, we acknowledge that there may be potential vulnerabilities. If you discover a security flaw, we appreciate your cooperation in helping us address it promptly. Please follow our responsible security flaw disclosure guidelines: - Contact us: Email your findings, along with any relevant attachments, to customersupport@casinotime.ca. - Provide details: Ensure yo...

If you've mistakenly entered your Casino Time player account credentials on a fraudulent or phishing site, take the following steps promptly: - Change your password: Immediately change your Casino Time player account password to secure your account. - Contact Customer Support: Reach out to our customer support team via customersupport@casinotime.ca. Provide us with sufficient information about the incident to enable us to investigate thoroughly and take any necessary actions to safeguard your a...

If you receive an email or SMS that seems suspicious and claims to be from Casino Time, particularly if it requests your player account information, consider it a scam. Casino Time will never ask for your login information or any other personal/account-related details unless it's for identity verification in response to your contact with us. Please adhere to the following guidelines: - Do not reply to the email/SMS. - Avoid opening any attachments or clicking on URL links in the email/SMS. - ...

Weak passwords are easy to guess. We highly recommend creating a strong, unique password for your account using these simple guidelines: - Use 8-16 characters and at least one upper- and lower-case letter. - Use a combination of letters, numbers, and special characters. - Use different passwords for all of your online accounts. If you use the same password for all accounts and one of them is compromised, then all of your accounts are at risk. - Delete any emails that have password informatio...

If you are unable to login and have received a message that the account is restricted, it is the result of having used incorrect email addresses or passwords multiple times and the account has been locked for privacy and security reasons. To access your account, please contact Customer Support via [live chat](https://alberta.casinotime.ca/live-chat) or email us at customersupport@casinotime.ca for assistance in unlocking the account and/or help in resetting your password if required.

If you are receiving a restricted account error message, please contact Customer Support for assistance via[live chat](https://alberta.casinotime.ca/live-chat)or email us at customersupport@casinotime.ca