Casino Time employs several techniques to try to minimize the chance of this happening. Your Casino Time player account, [terms and conditions](https://www.casinotime.ca/about-us?modal=%2Ftnc) (section 2.1C & Section 22) also specifically states that an individual may only have one unique player account on our platform. If you inadvertently end up with more than one unique account please proactively contact Customer Support via [live chat](https://www.casinotime.ca/live-chat)or email, customer...

Please note that customers are unable to directly modify the address fields as they are greyed out for security reasons. To initiate an address update, reach out to us via customersupport@casinotime.ca or through [live chat](https://www.casinotime.ca/live-chat). Our team will help guide you through the process. To facilitate the change of address, you must upload new supporting documentation for the address update request. Our customer service team will then handle the necessary changes. Your s...

Casino Time is licensed and regulated to offer iGaming services in the Province of Alberta and Ontario. Enabling location services is crucial to ensure compliance with our regulations and to provide you with the best gaming experience. Please follow these steps to enable location services on your device: For iOS (iPhone/iPad): - Open the Settings app on your device. - Scroll down and select "Privacy." - Tap on "Location Services." - Toggle the switch to turn on Location Services. - Scroll...

Each player can only open one account with Casino Time. If you're looking to open a new account because your details (email address, currency, residential address, etc) have changed, simply contact our customer support team via customersupport@casinotime.ca or [live-chat](https://www.casinotime.ca/live-chat) and we will happily update your current account.