Casino Time offers several self-service tools to help you take control of your gaming.
SELF SERVICE TOOLS
If you are willing to proceed with one of the two options, please follow the steps below.
Set a limit.
To change your limits, simply follow these steps:
1. Login to your account.
2. Click on Menu
3. Go to "My Account"
4. Select Responsible Gaming.
5. Click Set a limit.
You will be able to see your set limit here and you can click on X to remove your current
limit.
6. You can change your limit for Max state per Bet limit, Deposit Limit, Session Limit, Stake per session Limit, stake per session Limit, Loss limit or Wager Limit
7. Once you choose what you want to Limit, simply enter the amount.
8. Click Set Limit.
Time out:
To Time out your account, simply follow these steps:
1. Login to your account.
2. Click on Menu
3. Go to "My Account"
4. Select Responsible Gaming.
5. Click Time out.
Choose one of the three options: Don’t allow me to log in to Casino Time for:
24 hours, 1 week, 1 month, 2 months or 3 Months.
6. Click submit.
Social Responsibility Limit
A player may always proactively ask for a Social Responsibility Limit to be set on their account which is similar to a monthly RG limit, but the player would not be able to unilaterally adjust or remove the limit after it is set by Casino Time (terms and conditions apply).
We would also like to share an additional support resource available outside of the Casino Time platform:
SelfExclusion.ca provides access to Alberta's Self-Exclusion Program, helping individuals take a voluntary break from gambling and connect with support resources. The service is confidential and designed to support healthier gambling choices.
SelfExclusion.ca can provide information about:
• Self-Exclusion Programs
• Problem Gambling Support
• Recovery Resources
• Mental Health Supports
• Community Services
SelfExclusion.ca is available for individuals seeking information about self-exclusion, gambling concerns, or available support resources. No concern is too small; they are there to help.
SelfExclusion.ca | Alberta Self-Exclusion Program | 1-844-468-8034
Centre for Addiction and Mental Health:
If you are in an emergency, in crisis or need someone to talk to, there is help. Contact CAMH